How to say “No” in IT is tricky. Heather Darring shares with us what’s even trickier: saying Yes too frequently, projects going out of scope, and then reading an IT audit that says, “You suck.” Okay, okay it didn’t actually say that she and her 1 colleague sucked, but it described missed expectations and she took it personally. Years later she’s able to share how that experience turned into an opportunity to reset expectations across the entire business, to grow, to learn, and ultimately expand her department and become the CIO.
Listen in to this episode with Heather, the CIO of an international nonprofit, as she shares what happens when IT doesn’t say No to their business colleagues (and should) and how they’re mortals like us not magicians! ha!
Lead Kick Ass Meetings
Download this toolkit and you'll get resources to:
- Easily manage task items from every meeting
- Design agendas quickly and allow folks the right info to prepare
- Hold your next effective staff meeting with focused content
- Run a quick daily meeting so your team gets more shit done
- Have your staff turn in meaningful updates so meetings are shorter
- Start meetings in an engaging way. Get everyone to laugh, not roll their eyes.
About Heather Darring
Heather Darring is the Chief Information Officer for Kappa Alpha Theta Fraternity headquarters in Indianapolis, Indiana. A rising IT executive, Ms. Darring has worked in the industry for 15 years. After earning her master’s at Ball State University’s Center for Information and Communication Sciences, Ms. Darring has worn many hats, including networking, database management, hardware and software support, and project management. She loves solving challenging problems and leaving things better than she found them. She champions change management and strives to support staff through meaningful and lasting change.
About Kappa Alpha Theta
Kappa Alpha Theta is the first Greek-letter Fraternity for women. It was founded in 1870 just as women were allowed to seek higher education. The legacy continues today, leading every member to personal excellence through lifelong sisterhood.