Solving the right problem with change management is a perennial problem for IT leaders. Juan Betancourt is a tech entrepreneur who is willing to keep looking in the mirror, ask the hard questions, and continuously improve until he gets it right. Our conversation focuses on how he led his team through massive business shifts because that’s what it takes to keep up in his industry.
Leading a team through change that is forced from external pressures (looking at you ‘rona) is different from leading a team through change because of internal pressures and business vision. Listen to this episode as Juan describes his leadership and company pivots when demand for their services went to zero.